Privacy Policy
Learn how Goexch9 collects, protects, and manages your personal and account data with transparency.
1. Introduction
Welcome to Goexch9. We are committed to protecting your privacy and personal information.
By using our platform, you accept this Privacy Policy. If you disagree, please discontinue using the service.
2. Types of Information We Collect
We collect several categories of data to ensure smooth and secure platform operations.
2.1 Personal Identification
- Name
- Date of birth
- Mobile / Email
- Username
- Region or state
2.2 Account & KYC Data
- ID proofs
- KYC images
- Age verification files
2.3 Financial Information
- UPI ID
- Bank details (only what you submit voluntarily)
- Payment verification metadata
2.4 Device & Technical Data
- IP address
- Device / browser info
- Approximate location
- Session logs
3. How We Use Your Information
- Account verification
- Payments & withdrawals
- Fraud prevention
- Platform security
- Customer support
- Service optimization
4. Legal Basis for Processing
- Contractual requirement
- Legitimate interest
- Your consent
- Compliance obligations
5. How We Protect Your Data
- SSL encryption (TLS 1.2+)
- Multi-layer firewall protection
- Encrypted storage at rest
- Periodic security audits
- Real-time risk monitoring
6. Sharing & Disclosure
We NEVER sell your data. Limited disclosure may occur only with:
- Payment gateway partners (to process transactions)
- KYC verification partners (for ID validation)
- Law enforcement (only when legally required)
7. Data Retention
Data is retained as long as required for service delivery, dispute resolution or legal compliance. Inactive accounts are reviewed periodically.
8. Your Rights
- View the data we hold about you
- Request corrections to inaccurate data
- Request deletion (subject to legal retention)
- Withdraw consent at any time
9. Age Restriction
Platform is strictly for users above 18 years. See our KYC & AML Policy for verification details.
10. Third-Party Links
External websites linked from Goexch9 are not covered by this policy. We recommend reviewing privacy policies of any third-party site you visit.
11. Policy Updates
Updates will be posted on this page whenever applicable. The "Last Updated" date below reflects the most recent change.
12. Contact Information
📩 Email: support@goexch.net.in
🌐 Website: https://goexch.net.in
💬 WhatsApp: Chat 24/7
Last Updated: January 2026